788go Terms and Conditions

1. Acceptance of Terms

Welcome to 788go. These Terms and Conditions ("Terms") govern your access to and use of the 788go online gaming platform, including all games, betting features, and account services available at https://788go.vu and through the 788go mobile application.

By accessing the platform, creating an account, making a deposit, or placing a bet, you confirm that you have read and agree to be bound by these Terms. You also agree to our Privacy Policy and Responsible Gaming guidelines, which form part of this agreement.

If you are using the platform on behalf of another person, you represent that you have the authority to bind that person to these Terms. These Terms apply to all visitors, registered users, and anyone else who interacts with the 788go platform.

2. Eligibility and Age Requirements

The 788go platform is strictly for adults. You must be at least 21 years of age to register an account and use any paid features of the platform, including deposits, bets, and withdrawals. This age requirement applies to all players regardless of location.

• You must be 21 years of age or older at the time of registration.
• You must be physically located in a jurisdiction where online gaming is not prohibited.
• You must not be registered as a self-excluded player on any responsible gaming programme.
• You must have the legal capacity to enter into a binding agreement.

788go reserves the right to request proof of age and identity at any point during account registration or thereafter. If verification cannot be completed, access to account functions may be suspended until the process is finalised.

3. Account Registration and Security

Each player is permitted to hold only one account on the 788go platform. Creating duplicate, multiple, or shared accounts is strictly prohibited and may result in the closure of all associated accounts.

Registration Requirements

When you register, you must provide accurate, current, and complete information. This includes your full legal name, date of birth, and contact details. 788go may require you to complete a KYC (Know Your Customer) verification process before activating full account features, including deposits and withdrawals.

Account Security

You are responsible for maintaining the confidentiality of your login credentials. Do not share your password with anyone. 788go uses SSL encryption and OTP (one-time password) verification to help protect your account, but you remain responsible for all activity that occurs under your credentials.

• Use a strong, unique password for your 788go account.
• Do not access your account from public or shared devices without logging out.
• Contact 788go support immediately if you suspect unauthorised access.

788go will never ask for your password via email, chat, or phone. If you receive any such request, treat it as suspicious and do not comply.

4. Payments, Deposits, and Withdrawals

All transactions on the 788go platform are conducted in Philippine Peso (PHP). There is no foreign currency conversion involved. Players fund their accounts and receive any winnings in PHP only.

Accepted Payment Channels

788go supports local Philippine payment methods including bank transfer, Philippine online banking, and e-wallets. GCash and Maya are among the e-wallet options available, subject to availability at the time of your transaction. Credit cards and cryptocurrency are not accepted as payment methods on this platform.

Deposits

Deposits are credited to your account balance once the transaction has been confirmed by the relevant payment provider. Processing times may vary depending on the payment channel used. 788go does not guarantee instant processing for all payment methods.

Withdrawals

Withdrawal requests are subject to completion of KYC verification and compliance with applicable wagering requirements. Withdrawals will only be processed to payment accounts that are registered in the same name as the 788go account. 788go reserves the right to request supporting documentation before processing any withdrawal.

Any funds that remain in a dormant account — an account with no login activity for an extended period — may be subject to an inactivity policy. Details of applicable timeframes and fees will be communicated to account holders via the registered email address.

5. Gameplay and Betting Rules

788go offers a range of gaming and betting products including slot games, live casino tables, sports betting, eBingo, and online poker. Each game type has its own set of rules, which are displayed within the game interface before play begins.

General Gameplay Rules

• All game results are final once the round or event has concluded.
• In the event of a technical fault during a game, the affected round may be voided and any stakes returned to the player's account.
• Betting limits apply per game and may vary. These limits are displayed within the relevant game or betting market.
• 788go uses certified random number generators for all electronic games to ensure fair outcomes.

Sports Betting

Pre-match and in-play betting markets are available on selected sports events including Basketball (PBA and NBA), Boxing, Football, Volleyball, and Esports. Odds are subject to change up until the start of the event. Bets placed after an event has started are only accepted on markets explicitly offered as in-play markets.

788go reserves the right to void any bet that was placed based on incorrect odds due to a system error, or on an event whose outcome was already known at the time the bet was placed.

6. Bonuses and Promotions

788go may offer bonuses, cashback, and promotional incentives to registered players from time to time. All bonuses are subject to specific terms that will be communicated at the time the offer is made. These separate promotion-specific terms will include any applicable wagering requirements, eligible games, and expiry conditions.

General rules that apply to all bonus offers unless stated otherwise:

• Bonuses are available to eligible accounts only and cannot be transferred between players.
• Only one bonus may be active at a time unless the specific promotion states otherwise.
• Attempting to abuse or exploit a bonus offer — including through the use of multiple accounts — is a violation of these Terms and may result in forfeiture of the bonus and associated winnings.
• 788go does not guarantee the availability of any promotion. Offers may be amended or withdrawn at any time.

7. Responsible Gaming

788go is an entertainment platform. Games of chance involve real money and carry a risk of financial loss. We do not guarantee winning outcomes, and no strategy or system can reliably predict results. Players should only wager amounts they can afford to lose.

We encourage all players to:

• Set a session budget before playing and stick to it.
• Use account tools to set deposit limits or session time limits where available.
• Take regular breaks and avoid chasing losses.
• Seek help if gaming is affecting your finances, relationships, or mental wellbeing.

For full details on the tools and resources available to help you manage your gaming activity, visit the Responsible Gaming page. Players who wish to self-exclude or take a break from the platform may contact our support team to arrange this.

8. Privacy and Data Use

788go collects and processes personal data in accordance with our Privacy Policy. By using the platform, you consent to the collection, processing, and use of your data as described in that policy.

We use your data primarily to operate and improve the platform, verify your identity, process transactions, and communicate with you about your account and any applicable offers. We do not sell your personal data to third parties.

All data is handled with SSL encryption in transit and appropriate security measures in storage. For any data-related concerns or requests, contact the 788go support team using the email address in the footer.

9. Prohibited Activities

The following actions are strictly prohibited on the 788go platform. Engaging in any of these activities may result in immediate account suspension and potential legal action:

• Registering more than one account, whether under your own name or another identity.
• Using automated tools, bots, or scripts to interact with the platform.
• Colluding with other players to manipulate game outcomes or betting markets.
• Attempting to exploit bugs, technical errors, or system vulnerabilities.
• Using the platform for any form of money laundering or financial fraud.
• Providing false or misleading information during registration or verification.
• Allowing or facilitating access by an underage person.
• Accessing the platform from a jurisdiction where online gaming is prohibited.

10. Account Suspension and Closure

788go reserves the right to suspend, restrict, or permanently close any account at its discretion, including but not limited to cases where:

• A violation of these Terms has been identified or is under investigation.
• Suspicious activity has been detected that suggests fraud, abuse, or collusion.
• KYC or identity verification has not been completed within the required timeframe.
• The account has been inactive for an extended period.
• A player has requested self-exclusion through the Responsible Gaming programme.

If your account is suspended or closed for reasons unrelated to a Terms violation, any remaining balance will be returned to you through the same payment method used for your most recent deposit, subject to identity verification being completed.

11. Limitation of Liability

788go provides the platform on an "as is" and "as available" basis. While we work to maintain high uptime and platform stability, we do not guarantee uninterrupted access at all times. Scheduled maintenance, network issues, or events beyond our control may temporarily affect availability.

To the fullest extent permitted by applicable law, 788go and its affiliates shall not be liable for:

• Any indirect, incidental, or consequential losses arising from your use of the platform.
• Loss of data or account access due to circumstances outside our direct control.
• Actions taken by third-party payment providers involved in processing your transactions.
• Any financial losses resulting from gameplay, as gaming outcomes involve chance.

Nothing in these Terms limits liability for fraud, gross negligence, or any other matter that cannot be excluded by law.

12. Changes to These Terms

788go reserves the right to update or amend these Terms at any time. When we make material changes, we will update the "Last updated" date at the top of this page. Continued use of the platform after changes are published constitutes acceptance of the revised Terms.

We encourage you to review this page periodically so you are always aware of the current rules. If you disagree with any updated Terms, you should stop using the platform and may contact support to request account closure.

13. Contact Us

If you have any questions about these Terms and Conditions, your account, or any aspect of the 788go platform, our support team is available around the clock. You can reach us using the email address listed in the footer of this page.

For responsible gaming assistance, visit the Responsible Gaming page. For general platform information, visit the Platform overview or browse the FAQ.